🔒 Last Updated: January 2026

Tada Privacy Policy – Your Information Completely Safe With Us

This page explains in plain English how the information you generate, provide, and share on tada is stored and why. Nothing is hidden.

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Key Points of the Privacy Policy

Keep These Six Points in Mind Before Reading the Full Policy

Data Collection
Only Necessary Data Is Collected

Tada only collects information that is genuinely necessary for account management, payment processing, and service improvement. No excessive or irrelevant data is requested.

Third Parties
No data is shared with advertisers

Your name, mobile number, betting history, or any other personal information is never shared with advertisers or third-party vendors. This is a strict Tada policy.

Encryption
Industry-Leading Technical Security

Every piece of data travelling between your browser or app and Tada's servers is protected by 256-bit SSL encryption. No third party can intercept or read this information in transit.

Your Controls
Right to Access, Correct, and Delete Your Data

You have full control over your data on tada. You can view, correct, or request deletion of your information at any time.

Cookies
Cookies for Service Improvement Only

Tada uses cookies solely to maintain login sessions, remember your preferences, and improve the platform — not for tracking or profiling.

Contact
Support for Any Data-Related Queries

If you have any questions about the privacy policy or would like to know more about your data, feel free to contact our support team at any time.

1

Introduction & Scope

When you use the Tada (tada.onl) platform, you share certain information with us. This Privacy Policy clearly explains what that information is, how it is collected, where it is stored, and how it is used. Tada believes you have full ownership of your data — which is why this policy is written in plain, straightforward language, free from complex legal jargon.

This privacy policy applies to tada's website, mobile app, and all services. By using tada's services, you agree to this policy. If anything is unclear, please contact our support team right away.

In brief: Tada does not sell, rent, or misuse your data. Your information is used solely for your benefit.

2

What Data We Collect

Tada only collects data that is genuinely necessary to deliver its services. This information comes from two sources — what you provide directly, and what is generated automatically as you use the platform.

What You Provide Directly

  • Full name, date of birth, and national ID number (for KYC verification).
  • Mobile number and email address (for login and communication purposes).
  • Reference details for your bKash, Nagad, or bank account (required for payment processing).
  • Photos of identity documents uploaded to your account.
  • Messages and issue details submitted via support chat.

Automatically Collected Information

  • Device type, operating system, and browser version.
  • IP address and approximate location (at country/district level).
  • Login times and session duration.
  • Betting history, transaction records, and gaming activity.
  • Data collected through cookies and similar tracking technologies.

Important: Full payment card or mobile banking account numbers and passwords are never stored on Tada's servers — only tokenised references are retained.

3

How Your Collected Data Is Used

Tada uses collected data solely to operate and improve its services. The purpose behind each use is set out clearly below.

  • Account Management: For login, password verification, and account security purposes.
  • KYC Verification: To verify your identity and prevent access by minors.
  • Payment Processing: To process deposits and withdrawals.
  • Customer Service: To resolve issues and provide customer support.
  • Security: To detect fraudulent activity and keep your account secure.
  • Service Improvement: To improve your experience on the platform.
  • Contact: To send important updates, security alerts, and transaction notifications.
  • Legal Obligation: To comply with applicable laws and regulations.
Marketing Communications

Tada may occasionally send you SMS or email updates about relevant offers and promotions. You can opt out of these communications at any time from your account settings.

4

Where Your Data Is Stored and How Long We Keep It

Tada's servers are hosted in secure data centers equipped with both physical and digital security measures. Server access is strictly limited to authorized personnel, and all access is logged.

Retention Period

  • Data for active accounts is retained until the account is closed.
  • After account closure, transaction records may be retained for up to 5 years for legal compliance purposes.
  • Support chat records are retained for up to 2 years.
  • Log files are typically deleted after 90 days.
  • KYC documents are retained for the legally required period as mandated by applicable regulations.

Once the required retention period ends, data is securely deleted in a way that makes recovery impossible.

5

Who Your Information Is Shared With

Tada does not sell your data or share it with any third party for advertising purposes. The limited cases where data may be shared are outlined below.

  • Payment Processor: Only the information required to process transactions with bKash, Nagad, or your bank.
  • Technology Service Providers: Server hosting and security service providers, all bound by strict confidentiality agreements.
  • Legal Authorities: Where required by a court order or legal obligation.
  • Fraud Prevention: Integrated with industry-proven fraud detection systems that analyse patterns only, without using personally identifiable information.

To be clear: tada never sells or transfers your name, mobile number, betting history, or any personal information to advertisers, data brokers, or unrelated third parties.

6

Cookies & Similar Technologies

Cookies are small text files stored on your device. tada uses cookies to keep the platform functioning properly and to enhance your experience.

What Types of Cookies Does Tada Use

  • Essential Cookies: To maintain your login session and keep your account secure. The platform cannot function without these.
  • Preference Cookies: To remember your language, theme, and game preferences.
  • Analytics Cookies: Used to understand which pages users spend the most time on and which features are used most — no personally identifiable information is included.

You can block cookies through your browser settings, though doing so may limit certain platform features.

7

Your Data Rights

Tada believes you should have full control over your own data. The rights listed below are yours, and Tada respects every one of them.

  • Right to Access: You can contact support at any time to request a full overview of the data Tada holds about you.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information we hold about you.
  • Right to Erasure: Upon account closure, you may request deletion of data that is not subject to legal retention obligations.
  • Right to Restrict Processing: You may request that your data not be used for specific purposes.
  • Right to Opt Out of Marketing: You may opt out of marketing communications at any time.

To exercise any of these rights, please contact our support team. We typically respond within 7 business days.

Please Note

Due to legal obligations, certain data may not be eligible for deletion before a specified retention period. In such cases, tada will inform you of the reason.

8

Technical Data Protection Measures

Tada has put in place multiple layers of technical and administrative safeguards to protect your data.

  • SSL 256-Bit Encryption: All data transmissions are protected with industry-leading encryption standards.
  • Database Encryption: Stored data is also kept in encrypted form.
  • Two-Factor Authentication (2FA): An extra layer of protection for account access.
  • Restricted Access Policy: Only authorised staff are granted access to specific data on a need-to-know basis.
  • Regular Security Audits: Regular security audits conducted by independent third-party experts.
  • Unusual Activity Monitoring: Automated 24/7 systems monitor suspicious logins and transactions.

In the event of a data breach (which has not occurred to date), affected users will be notified as quickly as possible and all necessary steps will be taken.

9

Protection of Minors' Data

Tada strictly prohibits access by anyone under the age of 18. Collecting or storing data from minors is against Tada's policy.

  • Age is verified at the point of registration.
  • Age must be verified through identity documents as part of the KYC process.
  • Any account identified as belonging to a minor is immediately suspended and all associated data is deleted.

If you become aware that a minor is using Tada, please contact our support team immediately.

10

Changes to the Privacy Policy

Tada may update this Privacy Policy from time to time. Any changes will be reflected by an updated date at the top of the page, and significant changes will be communicated via email or in-app notification.

  • Continued use of the platform after any changes have taken effect will be considered acceptance of the updated policy.
  • We recommend visiting this page regularly to stay up to date with the latest policy.
  • If you object to any changes in the policy, you may close your account and request the deletion of data beyond what is required for payment-related obligations.

For any questions about this policy, please get in touch with us: support@tada.onl

Summary of Data Types and Their Uses

A clear overview of what data is collected, why, and for how long

Data Type Reason for Collection Retention Period Status
Name & Date of Birth Identity Verification (KYC) 5 Years After Account Closure Secured
Mobile Number Login & Communication For the Duration of Account Activity Encrypted
Payment Reference Transaction Processing 5 Years (for Legal Compliance) Tokenized
Betting History Service & Security 5 Years Encrypted
Device & IP Security Monitoring 90 Days Automatic Deletion
Support Chat Service Quality Improvement 2 Years Limited Access

Your Data Rights at a Glance

Your Six Core Rights Over Your Data on tada

Right to Access Your Data

To find out what data Tada holds about you, simply contact support. A complete summary will be provided within 7 business days.

Right to Rectification

If any details — such as your name or email — are incorrect, you can request a correction. The support team will resolve it promptly.

Right to Erasure

Upon account closure, you may request deletion of any data retained beyond legal obligations.

Right to Restrict Processing

You may request that we restrict the use of your data for specific purposes while any dispute remains unresolved.

Right to Data Portability

You may request a copy of your data in a commonly used format (such as CSV).

Right to Opt Out of Marketing

You can stop receiving marketing messages at any time — either through your account settings or by contacting support.

Why Your Data Is Safe with Tada

How We Protect Your Privacy Through Both Technology and Policy

Payment Information Is Never Stored Directly

Your full bKash or Nagad account details are never stored in Tada's database. Only an encrypted token reference is kept, which cannot be used to retrieve the actual number.

Tokenization

Restricted Staff Access Policy

Not all tada staff have access to all your data. Each department can only access the information relevant to their role, and all access is logged.

Minimum Access Policy

Regular Third-Party Security Audits

Independent cybersecurity experts regularly audit tada's systems. Any vulnerabilities identified are addressed promptly.

Independent Audit

Physical Security at Data Centers

The data centre housing Tada's servers is protected by biometric access controls and 24/7 video surveillance.

Physical Security

Automatic Data Deletion

Once the designated retention period expires, data is deleted automatically — no separate action is required.

Automatic Deletion

Direct Support for Privacy Queries

24/7 support is available for any privacy concerns or data-related questions. The support team treats every data privacy request with the seriousness it deserves.

24/7 Support

Frequently Asked Questions

Frequently Asked Questions

If you forget your password, click the "Forgot Password?" link on the login page. Enter your registered mobile number or email address, and tada will send you an OTP. Once you verify with the OTP, you'll be able to set a new password. The entire process typically takes under 5 minutes. If you no longer have access to your mobile number or email, contact our support team — your account can be recovered after verifying your identity with a national ID. For your security, tada support will never ask for or share your password directly. You are advised to set a new password after recovery.

If a match or event is cancelled or abandoned, the full stake is generally refunded and the bet is treated as void. For combo bets, if one event is cancelled, that selection is removed and the payout is recalculated using the odds of the remaining selections. However, specific rules may apply in certain cases — for example, a cricket match may be settled using the Duckworth-Lewis method if a set number of overs has been completed. If a match is called off after a certain amount of play, settlement may in some cases be based on the score at that point. Sport-specific rules are available in tada's Betting Rules section. If you have any doubts, contact support for a full explanation.

Your Privacy Is Our Responsibility

Your data is completely secure with tada. We're here for you with transparent policies, robust technology, and dedicated support. Open your account today.

For users aged 18 and above. Please play responsibly.

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